Patients are more willing to acknowledge difficulties if they do not fear being reprimanded when adherence problems are revealed. A non-judgmental reaction can set a positive tone, allow for fuller exploration of the reasons for non-adherence, and set the stage for problem solving and brainstorming.

To view more assessment skills, click on the images under ‘more videos’ on the right. To go back and view ‘partnering with patients’ skills , click on the ‘skills’ tab above.